Recover your car from a bailiff vehicle pound and claim compensation

If your car has been taken to a bailiff vehicle pound, you have the right to inspect it for damage, demand evidence, and claim compensation. This guide explains the legal steps to recover your vehicle, assess damage, and hold bailiffs accountable under Schedule 12 of the Tribunals, Courts and Enforcement Act 2007.

Key Takeaways

  • Bailiffs are legally responsible for any damage caused to your vehicle Bailiffs are legally responsible for any damage caused to your vehicle
  • Any damage or missing items should be reported in writing without delay Any damage or missing items should be reported in writing without delay
  • Demand the bailiff’s body-worn camera footage and the vehicle condition report Demand the bailiff’s body-worn camera footage and the vehicle condition report
  • If your vehicle was taken unlawfully, you may be entitled to claim additional damages If your vehicle was taken unlawfully, you may be entitled to claim additional damages
  • The council (or creditor) is liable, and the bailiff company answers to them The council (or creditor) is liable, and the bailiff company answers to them

    • Attending the Bailiffs Vehicle Pound

    Never sign any document given to you at the vehicle pound. It could be a tactic to make you unknowingly waive your right to recover damages or reclaim your money.
    1. Bodywork damage: Look for knocks, dents or dings. Take close-up photos of each. Also check underneath the vehicle for any fluid leaks.
    2. Underside damage: Inspect the underbody for forklift damage, especially if the vehicle was lifted with a forklift.
    3. Steering issues: Check for stiffness or lack of power steering, which may suggest hydraulic pump damage from lifting equipment.
    4. Rear tyre damage: Examine for drag marks or wear caused by the vehicle being towed with the handbrake on.
    5. Lock or alarm tampering: Check all door locks, alarm indicators and inside the cabin for interference.
    6. Alloy wheel damage: Look for scuffs or dents caused by wheel lifting brackets.
    7. Tracker jamming: Inspect under the bonnet for signs that the vehicle’s tracking system has been tampered with or disabled.
    8. Front brake hose damage: Check inside the front wheels for clamp-related damage to the brake hoses.
    9. Wheel arch damage: Look for crushing or indentations at the top of the front wheel arches caused by clamps or lifting arms.
    10. Steering lock failure: If the steering wheel is stuck in a hard-over position, it may indicate the steering lock has been broken.

    Document all findings clearly, as they may support a claim for damages.

    Once you’ve regained control of your vehicle, have your photos, and are ready to pursue a claim for damages, contact me for a consultation. I’ll guide you through each step of the process, including a full assessment of the damage.

    It’s vital that you give prompt notice of any damage or missing items from your car, as this forms a key part of your claim. The legal basis for your claim arises under paragraph 35 of Schedule 12 of the Tribunals, Courts and Enforcement Act 2007 .